Why the customer remains the king

If you think the adage "the customer is always right" is a no-brainer, you may be surprised to know how many businesses have not learned that lesson and how seriously not doing so damages their long-term profitability.

Time to take a proactive approach in the global hunt for rare skills

China should adopt more beneficial measures and strive to create an innovative environment to foster and attract international expertise if it wants to be known as the "innovation destination", a top expert on talent research says.

Health is wealth, going private 'is the future'

Although China's rapid urbanization is putting a huge strain on the country's healthcare resources, it is also creating opportunities for foreign healthcare providers to sell products and services or provide training for their Chinese counterparts.

Blending East and West practices to better care for people

Lack of trained managers and application of technical skills are the main obstacles hindering progress in China's increasingly burdened rehabilitation and nursing sector, says Nils Persson, managing director of Swedish Healthcare, a training provider and consultancy.

Sights set on universal healthcare dream

China's dream of universal healthcare by 2020 is expected to create huge opportunities for foreign healthcare companies in rural China.

In modern business, going mobile is the key to success

Mobile technologies are transforming enterprises, industries and the world.

A time for some healthy harming

Once again Chinese leaders are on their research tours to the provinces, just a week or so before the National Bureau of Statistics reports on the economy's performance in the first half of the year.

Getting personal

Five-star hotel clients march to the beat of a different drum. They pay good money and they demand a standard of service that must stand out or they will let you know. In these days of instant Internet gratification, a good review or a bad review on travel network sites such as Tripadvisor can make or break a hotel's reputation.

Hotel listings

Beijing

Phulay bay charms

Thailand is becoming an increasingly popular destination for Chinese travelers, but if you are looking at escaping the crowds, opt for a seaside retreat. One of the better choices is probably Phulay Bay in Krabi, in southern Thailand.

Who's who

Lenovo overtakes HP in PC shipments

Lenovo Group Ltd overtook Hewlett-Packard Co in the second quarter to become the world's largest personal computer maker by shipment volume, even as the industry continued to experience a record decline, international research firms IDC and Gartner said on Thursday.