Tourist sites should be at visitors' service

The National Day holiday week is a golden season for the tourism industry when the flow of tourists across the country reaches its peak.

China has entered the era of mass tourism with the number of domestic trips totaling 5.5 billion in 2018, up 10.8 percent year-on-year, and domestic tourism revenue exceeding 5 trillion yuan ($701 billion), an increase of 12.3 percent year-onyear.

After 40 years of rapid economic development, China's tourism industry is shifting from high-speed growth to highquality growth. Yet the services at many tourist sites leave much to be desired. Problems such as forced consumption, poor sanitation, and inadequate safety arrangements at tourist sites in some regions mar the traveling experience of tourists.