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High-tech bank without clerks opens in Shanghai

By Wang Zhenghua in Shanghai | China Daily | Updated: 2018-04-13 08:03

An "unmanned", fully automated bank outlet that opened on Monday in Shanghai is receiving positive feedback from customers - especially younger ones.

The facility, installed by China Construction Bank's Shanghai branch on Jiujiang Road in the downtown district, is self-service - replacing the counters and busy clerks at conventional banks - using robots, ATMs, a foreign exchange machine and an assortment of multimedia tools.

It comes at a time when concepts like mobile internet, big data and artificial intelligence have become inseparable to Chinese people's everyday lives. Visitors attracted by the human-free concept arrived in streams on Thursday.

High-tech bank without clerks opens in Shanghai

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