Soundbites

In our work, we will bring together relief resources from departments such as civil affairs, healthcare, education, and human resources and social security. Based on the specific difficulties faced by different individuals, we will provide classified and targeted assistance — matching support to each person's unique needs. We will streamline the process to ensure that all social assistance applications can be handled efficiently as a single integrated service, so that people can complete their applications at one stop without having to run between multiple offices.

Guo Shanshan, deputy director of the Xingzhe Subdistrict Office, Xi'an city, Shaanxi province