Official probe against FedEx initiated
China launched an investigation into FedEx because the United States express delivery service provider allegedly failed to deliver parcels to designated addresses, a violation of Chinese postal regulations, a senior official said, adding that all foreign delivery companies should obey local regulations when operating in China.
The State Post Bureau did not disclose how many parcels were allegedly rerouted, and said it recently received complaints from an unspecified number of FedEx clients saying the company rerouted their parcels to destinations other than the designated addresses without informing them or asking for permission.
This has seriously violated relevant laws and regulations of China's express industry and harmed the legitimate rights of Chinese clients, so the Chinese authorities decided to launch the investigation, Ma Junsheng, the bureau head, said in a statement on its website on Sunday.