Banks use emerging technologies to modernize operations

Commercial banks in China have stepped up their efforts to deliver better services and improve their business operations with the help of financial technologies, repositioning themselves as technology-driven financial service providers.

Real-life applications of technologies are becoming increasingly visible among financial institutions.

Earlier this year, Citibank (China) announced the launch of voice biometric authentication. The verification technology uses customers' voiceprints, which are as unique as fingerprints, to identify them.