Govt shifts more toward use of social platforms

As users go mobile, officials adopt apps for delivery of information

Government departments in China are providing an increasing number of public services through mobile devices, especially with WeChat and other social media, a report on the country's cyberspace development said on Monday.

Compared with traditional ways of posting government information, "mobile platforms are more convenient for both residents and authorities to contact each other and deal with affairs, as the steps are easier and the process is more transparent," said Zeng Yu, director of the China Internet Network Information Center, which produced the report.