When WeChat replies are rude, officials scramble to apologize

The environmental protection bureau in Zigong, Sichuan province, posted a letter on its website on Wednesday apologizing for its response to a resident's complaint on WeChat.

Last week, the resident wrote to complain about the dust generated at a construction site outside a high school in Zigong, and to ask the bureau to handle the problem.

The reply: "Nobody would consider you dumb if you did not speak."