Video shows the hotel industry has to clean up its act

A VIDEO showing cleaners using toilet brushes to clean cups in the guestrooms of three five-star hotels in Harbin, Northeast China's Heilongjiang province, has gone viral online. On Wednesday, the local health department said the video is true and they have been talking with the hotels. Beijing News comments:

There have been similar video clips online in the past, but none of them has created such a stir as this one. The logic is clear: If five-star hotels still treat their customers' health in this way, who else can we trust?

Some say the incidents are individual cases. Maybe, but they have happened too frequently. And worse, one of the three hotels involved in the scandal this time was subject to a similar scandal in September. At that time, they responded that they would "take all necessary measures to make sure our service standards apply to all branches".