Programs help those who live to help others

Interactive courses offer psychological support for medical professionals, as Zhou Wenting reports from Shanghai.

Xu Jiansheng, a psychological counselor, posed a question to a group of doctors and nurses during a lecture at a hospital in Shanghai.

"Imagine that you are in an elevator with an elderly man who is smoking. What would you say to try to make him stop? Please think of two versions typical of both high and low EQ (emotional quotient)."