Rules for return of hire-on-demand deposits required

SOME COMPANIES providing hire-on-demand bicycles are in so much trouble that they fail to respond to the requests users make via the companies' apps for the return of their deposits. This has resulted in users paying others to visit the offices of bike-sharing companies to get their deposits back. Yanzhao Evening News commented on Tuesday:

What the deposit collectors do for a living is nothing complicated. They are in fact paid to show up at the offices of bike-sharing companies and demand the return of the deposits paid by their clients. For this they need copies of their clients' identification cards and mobile phone numbers as these are used to register with the companies.

Such something-better-than-nothing thinking behind the hiring of deposit collectors means these hired helpers solicit nearly half the deposit they collect as commission.