The challenge of regulating courier firms

Editor's note: China is the country of the largest express delivery service industry, with 100 million parcels delivered each day on average. But the fast expanding sector is also plagued by problems such as the stealing and selling of private information, unsustainable financing, and insufficient waste recycling. Four experts share their opinions with China Daily's Wu Zheyu on how to better regulate the courier service. Excerpts below:

Educate employees about rules