'Invisible' waybills promise better personal information protection

CHINESE DELIVERY COMPANIES will reportedly stop using waybills that have customers' names, addresses, and mobile numbers on the parcels, in an attempt to better protect customers' privacy. Beijing News commented on Monday:

In the coming months online shoppers will no longer need to worry about other people gaining personal information from the waybills on parcels. Recipients' addresses and phone numbers will be encrypted so they can only be accessed by authorized persons .

The rise of China's express delivery industry has added to the risk of compromising customers' personal information, some of which can be easily acquired from the waybills on their parcels. Given that real-name registration is now required to use express delivery services, the express companies need to better protect customers' privacy.