Czech consumer finance group seeks to ride local boom

Home Credit Consumer Finance Co, the Czech Republic-based international consumer finance provider, will expand and add two call centers in China with more than 10,000 employees as the country is seeing a boom in consumption upgrading, said a senior executive.

Petr Krumphanzl, chief operations officer of Home Credit Consumer Finance Co, said that after the trial operation proved to be a success in Tianjin, "enlarging our Tianjin facility is urgent for our business strategy in China". Home Credit plans to boost the size of its employees from 2,000 to 3,500 at its Tianjin call center by the end of June. Established in 2010 and 2014 respectively, its call centers in Wuhan and Changsha currently are supported by more than 6,000 employees.

However, Krumphanzl didn't disclose the locations for another two call centers planned to be built in the country sooner or later. The company had 63,725 employees in China covering 312 cities with 140,216 sales outlets by the end of 2016.