Online and on track for travel

"The ticket hall was always filled with people. Passengers often lined up in front of the window and waited as long as 15 hours to get a ticket home," recalled Li Jing, describing the scenes at Taiyuan South railway station during the buildup to the Spring Festival exodus in the past.

The 45-year-old is deputy director of the ticket bureau at the station in Shanxi province, and she is also in charge of the inquiries and assistance desk.

In 2011, Li, who has worked for the railway for a quarter of a century, sold 40,254 tickets between Jan 19 and Feb 27, the highest number by any vendor at the bureau.