Domestic airlines set policies for compensating passengers

Forty-two domestic airlines in the past week have announced policies for compensating passengers in the event of flight cancellations or delays, with eight offering no reimbursement to customers under any circumstances.

A national regulation came into effect on Jan 1 requiring domestic airlines to publish policies regarding delays and cancellations.

Previously, airlines were not obligated to disclose their policies, according to Li Xiaojin, a professor of aviation economics at the Civil Aviation University of China in Tianjin.