Samsung tries to ease fears after new reports of phone fires

Samsung Electronics Co tried on Monday to ease Chinese consumers' concerns over the safety of its Galaxy Note 7 smartphones after two more reports of fires involving the product.

Samsung said in a statement issued late on Monday that its research and quality inspection departments had concluded, after analyzing one of the Galaxy Note 7 phones that reportedly had exploded, that the damage to the phone was caused by "external heating".

The company has begun a limited recall of the phones that affects about 2,000 smart-phones provided in July and August on a trial basis before the phone's official launch on Sept 1 in China.