Refund to be required even when parcel open

Draft rule would, for the first time, cover most goods ordered online

Consumers in China will be entitled to a full refund on unsatisfactory products purchased online, even if the packages have been unsealed, under a draft regulation that protects buyers' rights.

The latest draft, released by the State Administration for Industry and Commerce, is based on China's consumer protection law. Public opinion is being sought until Sept 5.