Hong Kong urged to improve hospitality

If Hong Kong wants to attract more mainland tourists, it should focus on getting its citizens to behave well toward them and rehabilitate the city's tourist-friendly image, instead of worrying about easing travel restrictions on mainlanders, tourism experts said.

The suggestion was made after Chief Executive Leung Chun-ying made it clear on Tuesday that the special administrative region's government had no plan to restore the multiple-entry individual visit scheme for people from the nearby city of Shenzhen, Guangdong province.

Evidence of the falling number of mainland tourists visiting Hong Kong came during the three-day "mini Golden Week" holiday from April 30 and May 2 when there was a 40 percent year-on-year drop in the number of mainland tour groups, according to the Hong Kong Inbound Travel Association.