It's time the telecom sector went digital

Digital transformation has become a buzzword, especially within the telecommunications industry that is in real need of change. While many sectors, including banking, airlines and even furniture and clothing, went digital long ago, telecom, despite being one with a significant technological advantage, stands still. It's time for us (the tech sector) to move too and shift into the digital gear. And the time is now.

While the need to transform and improve not only the services telecom companies provide, but the way they do business, is obvious, providers need to understand what they are doing and why. They need to establish what digital transformation means, embrace this vision and let it drive changes in the sector and empower the customer.

Looking at the fundamentals, digital transformation is dramatically changing the paradigm of "typical" way of working for telecom companies with three key dimensions driving this change: purpose, mindset and culture.