Banks put premium on digital skills, talent management

As digital banking takes hold, Chinese lenders are desperately seeking to hire professionals with skills in nine key fields, including big data analysis, mobile interface development, agile process management, digital user experience design and virtual payments.

They are focusing on management and career development of digital banking talents. Compensation packages, key performance indicators and appraisal criteria for such professional are being formulated anew, to be in line with technology companies, said The Boston Consulting Group in a report earlier this month.

David He, a partner and managing director of BCG, said traditional banks must figure out how to attract, retain and train digital talents, as well as where to deploy them. Top bank executives also have to decide whether to allow these professionals to develop freely or adjust the human resource management system accordingly.