New generations can learn from 'old soldiers'

The overall experience of online shoppers on China's Singles Day, the online shopping festival on Nov 11, wasn't as exciting as the record sales, mainly due to the poor delivery services.

Mind you, I'm not referring to the delays in delivery, which were perhaps inevitable. What got my goat instead was the attitude of deliverymen.

Within an hour, I had bought half-a-dozen fashion and food items. They were supposed to reach me in three days. Only three did.