Despite its fame, Apple needs lessons in patient care

Some of the best hospitals in China are notoriously difficult to get into.

The reason is simple: A lack of top-notch doctors is failing to keep up with demand from patients, who as a result are now being forced to travel all over the country to find the best medical advice. Queuing has become the norm, often starting in the middle of the night.

But getting urgent help in China isn't restricted to our own bodies.