Banks shun policy beneficial to customers

A POLICY ENTITLING EACH CUSTOMER to a small-amount deposit account exempt from a bank's annual operating fees was introduced on Aug 1 last year. However, no bank has taken the initiative to inform its customers of the policy, and the application procedures are unnecessarily complicated, as customers must take their ID cards to the same bank where they opened the existing account to submit the application. Comments:

If it was a policy allowing the banks to collect a new fee, all of the banks would have enthusiastically carried out the policy. There are many ways to exempt the fees. It takes only a click of the mouse. How can the banks turn a deaf ear to the central government notice? It is because the notice has no teeth even if it is already a hard-won achievement, and nobody has to take responsibility for not carrying it out.

Dahe Daily, Aug 5