Too-cheap tours spark abuses, watchdog says
By Su Zhou | China Daily | Updated: 2015-06-06 08:09
Tourists' don't like being forced to shop after going on inexpensive tours, the top tourism watchdog said about the No 1 complaint it received last month.
The China National Tourism Administration was prompted by one such case to open a section on its website to collect consumers' complaints in an effort to help the industry get back on track.
By May 31, it had received 154 complaints it considered valid. The highest percentage, 34 percent, related to inexpensive tours with forced shopping.
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