A smartphone way to deal with bad service
By Alexis Hooi | China Daily | Updated: 2015-04-24 07:30
Like many government administrative employees in Beijing, the young woman at the local tax office greeted me with a cold, hard stare.
I made the mistake of returning that welcome with a question in Mandarin, "Good morning, where can I get a printout of my personal income tax payments?"
"What's that?" she asked curtly.
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