Nurses 'must be more patient'

Nurses are being urged to improve their service and stop being impatient when answering patients' questions.

Hospitals should improve nursing services, such as adopting creative ways of serving patients, regulating nursing procedures and encouraging nurses to improve how they communicate with patients, the National Health and Family Planning Commission said in a notice on Tuesday.

Hospitals should provide more support to nurses by creating a better working environment for them, along with better training and higher pay, the commission said, and nurses should also be managed better to encourage them in their work.