Shopping stewardess at fault for misbehavior

On Feb 21, a passenger complained on Sina micro blog that an Air China stewardess did not appear at the boarding gate of her flight from Seoul to Chongqing until five minutes after the boarding time, with large quantities of purchased goods in both hands; the incident delayed boarding, he said. Air China apologized at first, then insisted that the flight took off and landed on time. Comments:

Even if the flight took off on time, a stewardess arriving late because she was shopping is a scandal that will anger passengers. Worse, Air China took a bad move by purging itself of responsibility with an excuse instead of admitting the wrong. In order to prevent the bad publicity from hurting its reputation, Air China should investigate the incident and improve disciplinary supervision to prevent similar incidents from happening again.

Beijing Times, Feb 24