New regulation to improve how govt handles petitions

Central government departments will not accept petitioners' complaints if they are supposed to be handled by lower-level government bodies, according to a regulation to be enacted on May 1.

The regulation, issued by the State Bureau for Letters and Calls, stipulates that petitioners are not allowed to bypass authorities to file their complaints, and governments at higher levels will not accept their complaints if they jump rank.

The authorities will also turn down petitions that fall under legislative bodies and judicial departments.