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China Daily | Updated: 2014-01-08 08:15

User-friendly rail site needed

Tickets for many trains during the Spring Festival travel peak sold out within two minutes, frustrating those who failed to grab a ticket home. But the online booking system is improving, says an article in People's Daily. Excerpts:

12306.cn, the online train booking website, has always come in for criticism. Users have long voiced their discontent at the long loading time, the glitches, the plug-ins that help users jump the online queue by take advantage of website bugs, and, most recently, the verification code.

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