USEUROPEAFRICAASIA 中文双语Français
Home / Youth

Service basics are still what matters most

By Ma Xue | China Daily | Updated: 2013-10-26 08:04

Profile | Paul Cunningham

"When I first came, this was an industry where if you asked for something extra you were more than likely to get 'mei you' as a reply," says the general manager of St. Regis Tianjin. Paul Cunningham, a British hotelier with more than 11 years of experience in China's luxury hotel sector, was remembering the days when he first came to China in 2001.

Since then, many other hospitality brands have also been quick to respond to this market opportunity.

Service basics are still what matters most

Today's Top News

Editor's picks

Most Viewed

Copyright 1995 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
License for publishing multimedia online 0108263

Registration Number: 130349
FOLLOW US