Where service reigns supreme
By Wu Yong and Liu Ce in Shenyang | China Daily | Updated: 2013-08-24 08:14
Profile | Zuo Zhiping
Qing Dynasty (1644-1911) decor defines the appearance while service determines the substance of Traders Hotel, Shenyang.
The imperial adornments are meant to show guests they expect to be treated like royalty when they visit the hotel affiliate of Shangri-La Hotels and Resorts, resident manager Zuo Zhiping says.
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