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Lenders look to Tencent's WeChat app to cut customer service costs

By Wu Yiyao in Shanghai | China Daily | Updated: 2013-05-15 05:30

Lenders look to Tencent's WeChat app to cut customer service costs

An advertisement for Tencent's WeChat at a mobile Internet conference in Beijing on May 7. Provided to China Daily

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Lenders look to Tencent's WeChat app to cut customer service costs

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