Quotable

"The bad behavior of Hangzhou's taxi drivers has been the source of public anger for many years, but it has not changed year after year. If the city government does not intervene, the image of Hangzhou will be ruined."

Qiu Zhenhai, an anchor with Phoenix TV, writing on Sina Weibo, a popular micro-blogging service, on Sunday. He said in the micro blog that a taxi driver at West Lake in Hangzhou, Zhejiang province, refused to take passengers only a short distance.