What they are saying

"We prefer to ask for help from our Chinese friends or translators, because once we make the problem public, many of our business secrets will be known. If our personal connections are unable to help us and the problem doesn't actually interrupt our daily business, we just leave it unresolved."

Gulshan S. Asnani, Indian businessman

"It's just like an international marriage. At first, the Chinese family, and say, the foreign daughter-in-law, will treat each other with due respect and courtesy. But as the days go by, familiarity breeds contempt and problems occur."