Older bank clients miss passbooks, as they struggle with ATMs

BEIJING / SHANGHAI- For many older people like Lu Meiju, bank passbooks have unparalleled advantages over bank cards in convenience and security.

Lu, a 57-year-old Beijing resident, has found herself struggling at ATMs to get cash.

"I don't know how to use it because I can't see the buttons on the machine clearly," Lu said. She added that her intimidation grew when the machine swallowed her bank card last year.