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China Daily | Updated: 2011-12-13 07:09

Misjudging staff performance

Key performance indicators (KPI) have been used by a variety of industries in China as a yardstick to assess employees' performance. But improper use of KPI can undermine employees' initiative and creativity, says an article in China Youth Daily. Excerpts:

The use of KPI to assess employees' performance has put many people in a difficult situation. School teachers, for instance, although being reluctant to push students to hanker for high scores in exams are forced to do so because schools generally use students' examination results and ranking as KPI for teachers. Even people employed in the creative industry such as designers have to secure their output because their KPI determines their efficiency.

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