Talk back

on One thing that you can bank on

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First, it was his fault the (bank) card was lost. It was not the fault of the bank; second, banks in all nations have the same policy, and third, there is much fraud, so banks have to be very cautious with depositors' money. Fifteen days is not too long to wait until the bank can issue a new card and verify that the lost card has been canceled and can no longer be used.