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Companies give cultured local customs the thumbs-up

By Wu Yong, Liu Ce and Han Xiaoying | China Daily | Updated: 2010-12-03 07:57

"Hello, this is Shenyang Customs, can I help you?"

The caller might be shocked by the polite answer - or the fact anyone can just pick up a phone and get in touch with customs.

But dial 12360 for the Shenyang Customs hotline service and you can make any business inquiry or file a complaint.

Companies give cultured local customs the thumbs-up

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