Officials not savvy with new media

SHANGHAI - Government officials should catch up with the Internet since they have shown poor performance in handling breaking events in a world of new media, according to a recent report.

The report was compiled by Shanghai Jiao Tong University's public opinion research laboratory, which analyzed the responses of government officials, enterprises and individuals to big events.

The report said officials were weak in most areas, including judging public opinion, disseminating information, problem solving, issue management, communication and crisis management.