Hotel critics to get certified

An evaluation and certification system for hotel critics is about to be launched, the China Hotel Association said on Thursday.

Zhang Minghou, deputy secretary general of the association told METRO that they will introduce a national standard for hotel service quality evaluation, which will include an assessment system for undercover hotel critics.

"It is necessary to launch a service quality evaluation system, besides the star evaluation system run by the tourism bureau, one in which more consumer experiences and participation are taken into account," Zhang said.