Taxi drivers, it's time to shape up

In this freezing winter, most of my friends prefer to take taxis - they call it more convenient and comfortable.

There are in excess of 40,000 taxis in Beijing, but I still constantly hear my friends complain of being refused by the drivers. In my eyes, there are many things drivers can improve before they can live up to their claim as the "face of the capital". So listen up taxi drivers, I'm talking to you now. Here's what you need to do.

First, please try hard to know where you are going.