Easy-to-use govt polls needed

Netizens say evaluations online should be more user-friendly

SHANGHAI: Just in time for New Year's resolutions, local governments are inviting netizens to rate their performances in the past year. While online questionnaires for government evaluation have become a hot issue, the questionnaires are not receiving a warm welcome due to the poor design of the sites and the lack of feedback to those posting complaints or questions.

The government of Shanghai's Minhang district launched an evaluation on its official website. The questionnaire invites netizens to rate governmental departments in their information disclosure performance.