The secrets of Shan's 16-year success

Shan Shuzhi shares with METRO reporter Qin Zhongwei the secrets of her success and some lessons she has learned during the past years.

* Honesty is the key.

Never cheat the customers, this is what Shan always reminds herself and others. Don't overcharge the guests simply because they come from the city. Shan believes more city dwellers will come, if the price is reasonable. Less is more. That's why 95 percent of Shan's guests are regulars.