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Face critics or suffer criticism

By Chen Jia | China Daily | Updated: 2009-08-12 07:47

Under a new rule, Tianjin officials will have to handle all online complaints within 15 days or face disciplinary action.

The new mandate is aimed at making government staff handle public complaints properly and in a timely manner, according to the local government.

Tianjin is the first city in China to issue a 15-day deadline for official responses to netizens.

Face critics or suffer criticism

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