Consumer confidence

What did people expect to read in papers and on the Internet or watch on TV on World Consumer Rights Day yesterday?

Well, it's obvious - typical cases of how consumer rights are violated, advice from experts about how consumers should protect themselves, and the hollow promises of manufacturers and service providers about quality products and services.

Consumers feel cheated when told butchers have added water to the meat they eat, and merchants or manufacturers restless when blacklists of problematic products and companies are published.