Consumer rights still neglected

The slogan "the customer is king" has almost become ubiquitous ahead of the 26th International Consumer Rights Day on March 15.

However, a recent survey in Beijing found that about 20 percent of respondents had had their rights as consumers violated in the past year.

The Beijing Social Facts & Public Opinion Survey Center asked more than 1,000 residents from 18 districts and counties in Beijing about their attitude toward consumer rights.