Stable power supply boosts yam industry

On Nov 4, State Grid Jiaozuo Power Supply Co (State Grid Jiaozuo) organized its power service personnel to visit and provide services at local yam deep-processing enterprises.

Jiaozuo city boasts a unique loam soil formed by sedimentation on the Yellow River alluvial plain, providing an ideal natural foundation for high-quality Huai yams. In recent years, Jiaozuo has responded to China's rural vitalization strategy, continuously strengthening support for yam cultivation, processing, storage, and sales. As a result, numerous enterprises specializing in yam production and deep processing have emerged, leading to a growing demand for stable power supply.

"It's currently the yam harvesting season, and our company's huai yam production line is operating at full capacity, requiring continuous and stable power supply for drying and cold storage equipment," said Liu Jiuyang, production manager at Huaijianyuan Biotechnology Co.

"Thanks to the ongoing support and on-site guidance from the power company, we have no worries about electricity supply for our production."

In response to the growing electricity demand from the local yam industry, State Grid Jiaozuo has made comprehensive arrangements and implemented targeted measures. By leveraging its marketing system, it has compiled a list of enterprises and established detailed work records. Dedicated customer managers and power supply service personnel regularly visit these facilities to inspect potential electrical hazards in factory distribution rooms and production line equipment circuits. Based on each enterprise's load distribution, the company conducts scientific energy usage analysis and provides guidance on optimizing power consumption strategies. Through multiple initiatives, it ensures safe and reliable electricity supply for businesses, helping them reduce costs and improve operational efficiency.

To address customers' electricity-related needs and challenges, the company shares power usage information through customer WeChat groups and leverages the Online State Grid app and the "I Need an Electrician" mini-program to ensure seamless online and offline service channels. It provides comprehensive services including electricity application, payment, and information inquiries, improving response speed to customer requests. Through high-quality and efficient power supply services, the company enhances customers' satisfaction and sense of fulfillment regarding their electricity experience.

State Grid Jiaozuo will follow the characteristics of the 24 solar terms, continuously optimize the main power grid structure, and enhance the quality and efficiency of power supply services. By regularly conducting on-site visits, hazard inspections, and technical guidance, it will establish a comprehensive power assurance system covering every stage — from field cultivation to workshop processing and warehouse logistics — supporting stable production and increased income for operators in the field of local specialty agriculture, and promoting the rapid development of the local yam industry.