State Grid Nanjing unveils new service measures to boost business climate

State Grid Nanjing Power Supply Company announced 10 new service measures on July 28, aiming to further optimize the local business environment through improved power reliability and streamlined connections.

In recent years, the company has supported Nanjing's high‑quality urban growth by setting record grid construction scales for three consecutive years and commissioning the Yangtze River Delta's first 500-kV substation under the 15th Five‑Year Plan (2026-30).

Lines and transmission towers in Nanjing, Jiangsu province. [Photo provided to chinadaily.com.cn]

Its power supply reliability ranks first in Jiangsu province and among the highest nationwide. In the first half of this year, it completed power connection work for 45 major municipal and provincial projects and pioneered the use of AI for drafting supply plans.

On the green development front, one of its projects became a national vehicle‑to‑grid pilot, and 11 green electricity and green certificate service points are now operating across Nanjing, diversifying the city's local green energy services.

To make the power supply more secure, the company will upgrade standard grid frameworks in central urban areas and refine its operation system.

In the first half of the year, average annual outage time per household fell below 0.05 hours, maintaining a high level of reliability. The company plans to shift its maintenance philosophy from merely reducing outages to ensuring zero perceived outages. It will also launch high‑power‑quality demonstration projects in key industrial parks.

To deliver more reliable power services, the service mechanism for major projects will be optimized. State Grid Nanjing has become the first company in the nation to integrate intelligent technology into supply‑plan creation and completion inspection, a practice it has extended to 27 provinces. This upgrade completely eliminates the need for on‑site visits.

Staff members of State Grid Nanjing teach a local resident about electricity usage. [Photo provided to chinadaily.com.cn]

To deliver more community-focused services, the company will work closely with governments, enterprises, and communities to advance renovations in non‑directly supplied residential areas, strengthen maintenance and emergency response for high‑standard farmland and irrigation facilities, and set up "village‑grid co‑construction" stations to bring services directly to residents.

On the green energy front, construction of the Inner Mongolia–Jiangsu ultra-high-voltage direct current project will be accelerated, alongside expanded efforts in smart microgrids, virtual power plants, V2G integration, and green certificates.

Additional services — energy consumption analysis, efficiency improvement, and carbon monitoring — will expand green energy from comprehensive enablement to large‑scale application.

On the same day, the company established three special work teams focused on local economic development, facility renewal, and green energy.

These teams are part of a dedicated mechanism to help Nanjing become one of the first "first‑tier cities" in the national pilot for electricity business environments. The company said it would actively support Nanjing's efforts to secure the designation.