Intelligence empowers elderly care

An elderly resident in Qihe county receives a physical examination in her own house. [Photo by Liu Lei for chinadaily.com.cn]

Qihe county in Dezhou, East China's Shandong province, has employed intelligent technology to enable elderly people in extreme poverty well taken care, making home-based elderly care available and building a city brand of hometown of longevity.

"Based on intelligent elderly care service platform, we have established an archive and service information database for all the registered 98,107 elderly residents," said Zhang Ying, deputy director of the county's civil affairs bureau.

Zhang added that the bureau has also collected information from the nursing homes at local towns and subdistricts, community elderly care service centers, and relevant companies.

Home page of the intelligent elderly care service platform. [Photo by Liu Lei for chinadaily.com.cn]

In according to the practical demands of elderly people in extreme poverty, the bureau has also formulated 16 kinds of services, including spiritual consolation and liability insurance and each service comes with specific standards.

Service providers will offer services of different frequency to three kinds of elderly people – fully self-reliant people, people with semi disabilities, and people with full disabilities.

To ensure the platform to function efficiently, online and offline supervision are performed. Service data and satisfaction evaluation are uploaded to a WeChat mini program as online supervision while the third-party supervision organization is invited to have door-to-door investigation irregularly as offline supervision.

Statistics show that this year the intelligent elderly care service platform has offered more than 10,000 services and senior residents who are satisfied with the service accounted for more than 95 percent of the total number. (Edited by Gong Jun)